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Car dealerships can leverage generative AI to interact with potential customers, offering instant answers to their questions and guiding them through vehicle options, pricing, and financing solutions. For example, a customer browsing an automotive website can use a ChatGPT-powered assistant to explore vehicle features, receive personalized recommendations, or book a test drive—all without speaking to a sales agent. This seamless, AI-driven experience not only improves customer satisfaction but also streamlines the sales process for automotive businesses.

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